Updated 1st November 2020
Our 2020 season has managed to complete just before the England national lockdown announced by HM Government yesterday 31st October. Therefore we are not exepecting any material effect on bookings going forward and our bookings staff will be working remotely until the end of the current lockdown.
Our bookings team will be working Monday to Friday 10pm to 4pm but please email us in preference to calling - we aim to respond to all emails on a daily basis.
Please note that our boatyards and shops are now closed to visitors for the winter. An update with opening hours of our boatyards, should you wish to visit , will be issued once the present lockdown is completed.
We will be closed for our Christmas Break from the end of Tuesday 22nd December until Monday 5th Janaury 2021
We are already very well booked for 2021 and our advice is to book early, especially for school holidays!
Because you have booked your boat in accordance with our advertised Terms and Conditions and because the boat remains available to you to hire, no refunds are being offered; however, if you would prefer to transfer the booking to a date later in 2021 or the next season you are very welcome to do so on the specific condition that if similar conditions remain/are legislated for by the Government at the point of your revised hire date no further transfer or refund shall be provided. The price paid for your original booking will be held provided that a similar date/ price band applies to your revised date.: if a different date/ or substantially higher price applies a supplement will be due to make up to the revised price. A £25 transfer administration fee will be charged at the time of transfer.
For parties larger than 6pp (only) who are not in one household wishing to book for 2021 we are happy to take a provisional booking and hold this until the end of the current restrictions or until 15th December (whichever is the earlier), at which point we will review your booking and discuss how you wish to take this forward. There is no financial commitment on your part until that time so you may book with confidence for 2021!
CLICK HERE to find your holiday or break