We love to hear about how much our guests have enjoyed their holidays with us and to know that our service has been everything and more than expected. We aim to deliver high standards and offer holidays with that little bit extra. Here are a few of the things our guests have said about us...
Far exceeded our expectations
The Oxford met all our needs and far exceeded our expectations. The crew at Oxfordshire Narrowboats were well informed and kindly demonstrated how to operate the boat. We will return! Thanks you!! 10+/10.
Great holiday on Farnborough
We enjoyed our experience on Farnborough, found the boat well appointed. The trainers were very helpful and assisted our understanding greatly. The boat ran very well and all the operations were logical as expected. Modern, functional, with great comfort. 10/10.
We are so happy when people had a great sunny day...
We hired one of the narrowboats for a whole day. It was a beautiful sunny day and it was very relaxing and enjoyable. We were a party of two adults and two teenage girls. Brought a picnic with us - there are lots of cutlery and crockery etc on-board. There are about 3 pubs on the way but we did not go into these - its a bit tricky to find them on the way up but easier to find them on the way back! We moored up for picnics etc. One can choose to operate the flood gate oneself or the staff will do it for you. There is only one flood gate to negotiate so no need to be stressed about having strong people onboard to help with this. Mooring is also very easy. Staff are very helpful and provide a short (20mins) instruction of the operation of the boat beforehand. All in all, very enjoyable and I would recommend it.
Thank you for this lovely review on Trip Advisor:
"We booked 'Windsor' for one week...really enjoyed our holiday and we were impressed at the attention to detail in terms of kitchen equipment etc. The beds were very comfy and everything worked perfectly...you should be very proud of your company and staff..professional friendly and very efficient. Hopefully we will be back soon."
This great review appeared for us on Laterooms:
"Beautiful place very friendly welcoming people lovely food and service at kizzies bar and bistro excellent value" Helen Cunningham
We had this lovely message from guests on our boat Deddington "A wonderful experience from start to finish. Service excellent from the outset and the quality of boat was outstanding. Gary was an excellent guide and Phil & Rosemary were most helpful & informative on our arrival and prior to our holiday. THANKS YOU SO MUCH!!! PS. WE EVEN HAD THE WEATHER!!! 10/10"
"I'm on holiday again but unfortunately not on Bath, the lovely narrow boat we hired from 27th April to the 1st May. Mark, Bas (our grey lurcher) and I had a brilliant time, we can honestly say it was probably the best holiday we have ever had. The tuition we received before we set off was excellent and the communication skills of all the team are exemplary, Bath, our narrowboat, was spotless and very comfortable, we loved her! Thank you very much for an amazing holiday we have recommended lots of people to you and we will be booking again soon for the autumn or my birthday next year. Please thank your lovely staff for being so helpful. Best Wishes for the rest of the season" Beth
"18 months after first discovering you, we have just completed our 4th long trip from Lower Heyford... Quite often after a first wonderful experience, life teaches us that the next attempt will show a decline. Not so at Lower Heyford. From that all important voice on the other end of the phone to the face to face contact, Phil, Rosemary, Colin, H, David and all the staff keep up a level of service that would be difficult to match elsewhere. Your boats are superb(we have sampled four different ones)and the humour,welcome and smiles never diminish. We know nothing will have changed when we next arrive in Lower Heyford boatyard. And that will be sooner rather than later."
"Just wanted to say how much we enjoyed our day last Saturday (Easter)! From arrival to return of the barge 'Jolly', you could not have done more to ensure a great day. The 'lovely' chap who showed us the ropes and moored us, a very big 'thank you', please tell him, as I'm sure you will know his name. Really great show from you all.
Thanks from us all." Bridget and Vicky
"Hello to you all at Lower Heyford Wharf... We recently had a week on the Kelmscott. May I say what a pleasure it was to be with you from start to finish. Your response on the telephone, the reception you gave us when we arrived, the showround with more than a smidging of humour, much appreciated (Tilly). The boat, gorgeous, and last but not least the reception we received on our return to the wharf. Tilly and 'H' and all of you concerned... Thank you and we will see you again shortly..." David Rabbitts and slaves
"We would just like to thank Tim and his team at Bradford Wharf for the superb service afforded us when we took out 'Bath' last week. The handover was top class and the boat presented to a very high standard. My wife and I felt that the customer service was brilliant and a real credit to your company, nothing being too much trouble. This was the eighth time we have had a canal holiday and has got to rank as one of the best ever. We would certainly consider booking with you again." Phil and Michele